Support

Need help, found a problem, or have an idea? Email support@ratethecourt.com. We usually reply within two business days.

Common questions

I didn't get my sign-in code

Check your spam or junk folder for an email from support@ratethecourt.com. Codes expire after a short time, and you can request a new one after about a minute. Make sure the email address is spelled correctly.

I added a court but it isn't on the map

Every new court is checked against satellite imagery before it appears. This usually takes a day or two.

I posted a review but can't see it

Every review and photo is checked by a moderator to keep out spam and fake information. It may take up to 48 hours for reviews to appear after they are reviewed. You can see your own review, marked "Waiting for approval", on the court's page in the app.

A court is closed, missing, or has wrong information

Open the court in the app and tap "Court closed or info wrong? Report it", or email us with the court name and what's changed.

I want to report a review or a user

Tap Report under the review in the app. You can also block a user so you no longer see their reviews.

Can I write reviews on the website?

No. The website is read-only. Reviews and new courts are added in the app, which requires an account. This helps keep out spam and fake listings.

How do I delete my account?

See Delete your account.

Email support